As they are normal rates, theyвЂ™re maybe not guaranteed in full.
Usually speed range that is available
The speed that isвЂnormally availableвЂ™ could be the down load and upload rate you could expect your Virgin Media Hub to find top times (8-10pm, Monday-Sunday). That is in line with OfcomвЂ™s Voluntary Code of Practice for Better Broadband Speed Suggestions, which weвЂ™ve finalized as much as.
The information for our advertised and typically available rates arises from a measurement that is broadband comprised of our genuine customers disseminate across our system. Run on SamKnows, we operate scores of tests a thirty days to comprehend exactly how our broadband is performing.
Items that may impact broadband rates
The speed that is actual encounter may be less than predicted. Broadband rates might be suffering from things we canвЂ™t control вЂ“ such as the usage of WiFi, the product youвЂ™re using, the wiring in your building therefore the amount of users online and accessing a specific site. Additionally, at top times, high use e.g. during major sports, could potentially cause congestion.
Our download speed that is minimum guarantee
The specific rate of one’s solution can vary greatly, but also for new clients and current clients whom change their broadband services, we currently offer a download that is minimum guarantee to your Virgin Media Hub.